PRIVACY POLICY

Arrotti Group LLC ("we," "us," or "our") operates the website arrottigroup.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly and information that is gathered automatically when you use our website.

Personal Information

• •Name (first and last) provided during checkout or account registration.
• •Email address for order confirmations, shipping updates, and account communications.
• •Shipping and billing address to fulfill and deliver your orders.
• •Phone number for delivery-related communications and customer service.
• •Payment information (credit card numbers, billing details) processed securely through our third-party payment processor. We do not store full payment card data on our servers.

Automatically Collected Information

• •IP address and approximate geographic location.
• •Browser type and version, operating system, and device information.
• •Pages visited, time spent on pages, referring URLs, and other browsing behavior.
• •Cookies and similar tracking technologies (see Section 4 below).

2. How We Use Your Information

• •Order processing and fulfillment: To process your purchases, send order confirmations, arrange shipping, and handle returns or warranty claims.
• •Customer service: To respond to your inquiries, troubleshoot issues, and provide support.
• •Communications: To send transactional emails (order updates, shipping notifications) and, with your consent, promotional emails about products, offers, and news.
• •Website improvement: To analyze usage patterns, improve site functionality, optimize user experience, and develop new features.
• •Fraud prevention: To detect, prevent, and address fraudulent transactions and other illegal activities.
• •Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• •Shipping carriers (UPS, FedEx, and authorized regional carriers) to deliver your orders. We share only the information necessary for delivery, such as your name, address, and phone number.
• •Payment processors to securely handle your payment transactions. Payment processors operate under their own privacy policies and PCI-DSS compliance.
• •Analytics providers to help us understand website usage and improve our services. These providers receive only anonymized or aggregated data.
• •Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• •Essential cookies: Required for the website to function properly. These cookies enable core features such as your shopping cart, user authentication, and session management. They cannot be disabled.
• •Analytics cookies: Help us understand how visitors interact with our website by collecting information such as page views, traffic sources, and user behavior. This data is used in aggregate form.

Managing Cookie Preferences

• •You can control cookies through your browser settings. Most browsers allow you to block or delete cookies.
• •Disabling essential cookies may prevent certain features of our website from functioning correctly (e.g., shopping cart, login).
• •You may opt out of analytics cookies without affecting your ability to browse and purchase from our website.

5. Data Security

• •SSL encryption: All data transmitted between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology.
• •Secure payment processing: Payment information is processed through PCI-DSS compliant third-party processors. We never store complete credit card numbers on our servers.
• •Limited access: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
• •Regular monitoring: We regularly review our data collection, storage, and processing practices to guard against unauthorized access.

6. Your Rights

You have the following rights regarding your personal information:

• •Access your data: You may request a copy of the personal information we hold about you by contacting us.
• •Request deletion: You may request that we delete your personal information. Please note that we may need to retain certain data for legal or operational purposes (see Section 7).
• •Opt out of marketing: You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
• •Data portability: You may request your personal data in a structured, commonly used format.
• •Correct your data: You may update or correct your personal information through your account settings or by contacting us.

7. Data Retention

• •Order data: We retain order records, transaction history, and associated personal information for as long as necessary to fulfill legal, tax, and accounting obligations.
• •Account data: If you have an account, your information is retained as long as your account is active. You may request account deletion at any time.
• •Marketing data: We retain your contact information for marketing purposes until you opt out or request deletion.
• •Analytics data: Anonymized usage data may be retained indefinitely for statistical analysis and website improvement.

8. Third-Party Links

• •Our website may contain links to third-party websites, services, or applications that are not operated by us.
• •We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
• •We encourage you to review the privacy policy of every site you visit before providing any personal information.

9. Children's Privacy

• •Our website and services are not intended for individuals under the age of 18.
• •We do not knowingly collect personal information from anyone under the age of 18.
• •If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

• •We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
• •When we make material changes, we will post the updated policy on this page and update the "Last Updated" date.
• •Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.
• •We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• •Company: Arrotti Group LLC
• •Location: Orlando, FL
• •Phone: (407) 286-0498
• •Email: info@arrottigroup.com
• •Website: arrottigroup.com